Functionalities
Dual Cup-Type Loading for Hot and Cold Drinks Without Manual Swapping
The machine holds two cup types at the same time. Operators configure which cup type is assigned to which drinks during setup. Once loaded, the robotic arm selects the appropriate cup for each incoming order and runs the full preparation sequence. No staff member needs to touch or swap cups between drinks, regardless of the order sequence.
Output: up to 40 cups per hour for standard items. Approx. 90 seconds per cup (standard items); 150 seconds for Latte Art.
Barista-Level Robotic Arm with Latte Art
The arm replicates precise barista technique including milk frothing and latte art (heart pattern). Drink quality stays consistent through high-volume service periods and does not depend on staff experience or shift handover.
Simple Human Machine Interface
The touchscreen interface requires no customer training. A clear menu with drink selection and payment completes the order without staff assistance at any point.
Multi-Protocol Payment
The machine supports integration with local payment systems based on the deployment market. Standard configurations cover major card networks (VISA, Mastercard, JCB) and mobile wallets (Apple Pay, Google Pay, Samsung Pay). Market-specific methods such as LINE Pay, EasyCard, or regional payment gateways are configured during the deployment setup to match the target market.
Up to 24 Configurable Menu Items
The drink menu is built from combinations of coffee types, milk varieties, syrups, ice, and beverages. Operators adjust the configuration to match local preferences. Standard offerings include Americano (iced or hot), Cappuccino, Latte (iced or hot), Latte Art, and Caramel Latte. The same hardware works across GCC, Southeast Asia, North America, and Europe without modification.
Remote Monitoring with Automatic Alerts
Two onboard cameras and a backend management system give operators access to machine status, sales records, and ingredient levels from a phone or PC. LINE alerts notify the operator when stock is low or a fault occurs, before service is affected. One operator can monitor multiple units across locations from a single device.
Sales Data by Item, Time, and Volume
Every transaction is recorded by item, quantity, amount, and time. Operators review daily and historical data to plan refill schedules, identify peak periods, and track which items sell. No separate analytics software required.
Open API for POS and App Integration
Connects to the operator's existing POS system or ordering app via open API. Customers order through the venue's own platform; the machine receives the order and starts preparation. The open API also supports integration with third-party loyalty programmes, membership systems, and repeat-order platforms. Operators can link the kiosk to existing customer engagement infrastructure without building a separate system. API documentation is available upon request (NDA may be required depending on project scope).
Relocatable Installation
The kiosk needs a water inlet (1/2" pipe, minimum 1 kg/cm² pressure) and a water outlet (3/4" pipe). Once disconnected from utilities, the unit moves to a different venue. Operators can test location performance before committing to a permanent installation.
Music Playback During Service
The machine plays music while preparing drinks, creating an ambient experience that draws attention in the venue and makes the kiosk a visual point of interest rather than just a vending machine.
Transparent Front Panel
The front of the machine is fully transparent acrylic, so customers can watch the robotic arm through the complete preparation sequence. The visible mechanics create a natural stopping point in the venue. People who pause to watch frequently become buyers. An optional image recognition module can be added to display interactive virtual characters that engage with customers while their drink is being prepared.
QR Code Ordering
Customers scan a QR code to order from their phone without touching the kiosk screen. This suits venues where minimising physical contact is preferred, or where the operator wants to route orders through an existing mobile app or loyalty platform. AI voice ordering is available as a customisation option for deployments that require hands-free interaction.
Product specification
- Machine Dimensions1,700 × 1,700 × 1,950 mm (W × D × H)
Footprint: approximately 2.9 m². Fits a standard mall kiosk bay or airport concourse position without structural modification. - Ice Maker Dimensions720 × 500 × 1,950 mm (W × D × H)
Positioned alongside the main unit. Combined installation uses approximately 4.2 m² of total floor area. Allow 30 cm clearance on both sides for maintenance access. - Power Requirement2 × 220V, 30A + Earth
Two dedicated 30A circuits required. - Machine WeightApprox. 680 kg
Combined with ice maker: approx. 840 kg. Verify floor load capacity for upper-level or mezzanine installations. - Ice Maker WeightApprox. 160 kg
- Operating Temperature10°C – 35°C (recommended); optimal 18°C – 25°C. Indoor air-conditioned environment required.
- Water Inlet1/2" (DN15) hose, minimum 1 kg/cm² water pressure
For locations without direct plumbing, see Optional Items: Water Storage Module. - Water Outlet3/4" (DN20) hose
- Max Output (Dual Mode)Up to 40 cups per hour (standard items: Americano, Latte, Cappuccino)
This figure covers the complete preparation cycle: espresso extraction (20–30 seconds per shot), milk frothing, cup handling, and delivery to the pickup window. - Time Per CupApprox. 90 seconds (standard items: Americano, Latte, Cappuccino)
Latte Art (heart pattern): approx. 150 seconds. Measured from order confirmation to cup at pickup window. - Ingredient Refill IntervalDaily, during the espresso machine cleaning cycle (approx. 15 min, time configurable)
- Menu CapacityUp to 24 items, configurable from 2 coffee types, 2 milk varieties, 2 syrups, ice, and 2 beverage types
- Standard Coffee MenuAmericano (Iced / Hot), Cappuccino (Hot), Latte (Iced / Hot), Latte Art (Hot), Caramel Latte (Hot)
- Onboard Cameras2 cameras for real-time machine status monitoring
- ConnectivityRemote monitoring via web browser (mobile or PC); LINE alert integration; open API for POS/app integration
Optional Items
Water Storage Module
100L fresh water storage and 50L wastewater tank. Removes the water connection requirement for locations without direct plumbing. Extends placement options to venues where a water inlet is not available at the intended position.
Beverage Module
Two additional ingredient buckets that expand the machine's menu beyond the standard coffee lineup. The module does not restrict the ingredient type. Operators configure it with whichever beverages suit their market and customer base, such as tea, juice, flavoured drinks, or other options. The robotic arm handles preparation regardless of ingredient type.
Milk Module
Two types of milk for operators who want to offer dairy alternatives alongside standard fresh milk. Configurable to local market preferences such as oat milk, soy milk, or other variants based on the deployment market.
Quality Certificates
The Double Cup Model carries CE certification (IEC 60335-1, IEC 60335-2-75) for EU and UK market entry, UL for North America, and CSA. ISO 9001:2015 covers the company's design, manufacturing, and after-sales processes. Taiwan and China patents protect the robotic coffee kiosk technology. These certifications satisfy the regulatory entry requirements for the target markets without additional local testing.
CE Certification
ISO 9001:2015
Taiwan Excellence Award
National Brand Yushan Award